One such an app is “FrSky Free Link”, which even blocks pairing with Bluetooth headsets.
On Android it is also possible that other apps prevent the PIN code pop-up from showing, even when pairing in the Android Bluetooth settings menu. Try to connect and when the connection is stuck at 80%, open the notifications bar and check if the PIN code/Pair request is there, if this is the case open it and enter the PIN code. On some Android phones, the PIN code pop-up dialog doesn't show. If you have connected from the system menu: close VictronConnect, remove the pairing information from your phone, and then open and connect to your product from within VictronConnect. Make sure you are attempting to connect from within VictronConnect - not from the system menu of your phone. Search & connect from within VictronConnect, and NOT from the system Bluetooth menu Enable Location (or GPS) functionality in the system settingsįor Bluetooth scanning to work, the Location (or GPS) functionality on the phone needs to be enabled.
Why this access is required is explained the "Why is Access to Location Service required" section, part of the Android chapter. Another way is to uninstall and then reinstall VictronConnect. You can grant permission by going to the Android settings → Applications → VictronConnect → Permissions, and then enable the “Location” permission. Permission to access location services is requested each time the app starts …but if you checked the “Don't show again” option while denying, the request won't appear again. Unless you checked “Don't show again” VictronConnect will warn on each discovery attempt when permissions are not granted or location services are disabled. On Android 5 and later VictronConnect needs access to the phone's location services to be able to scan nearby Bluetooth products. Step 3: Check that VictronConnect has access to the location services The earliest Android version which can be used with Bluetooth is 4.3.Īndroid 5: check for known Android PIN code pop-up bug. If you are using an Android phone, check section 11.2 below for issues particular to Android as well.Īndroid 4.2 or earlier: this Android version is not supported.
Watch these instructional videos to learn how to remove the pairing on Android or iOS. Then open VictronConnect and re-pair the product and your phone. To solve this, remove the pairing completely from your phone system menu. The product will only remember the last 10 phones connected to it. This happens when the PIN code has been changed in the product, or if your Victron product has been connected to too many phones. If Bluetooth was disabled after scanning, you may be able to see your product listed but you won't be able to connect to it.īluetooth bonding information may be outdated. Make sure that Bluetooth is still enabled on your phone. It can be that you are close enough to see the product but not close enough to connect to it. See section 4.3 to learn how you can give your product a Custom Name. Make sure you are trying to connect to the right product. How to create a VictronConnect Service Report VictronConnect on Android doesn't show files opened from email or file manager apps VictronConnect on Windows doesn't find VE.Direct USB connected products
VE.Direct USB driver problem on macOS X 10.9 (Mavericks) Troubleshooting Bluetooth connection issues VictonConnect-Remote (VC-R) – Configuration and monitoring via VRM Updating to a self-supplied firmware file Limitation in opening older settings files Importing and converting a GX Product Family database File Bluetooth Smart - Removing from the list of paired devices